NelliaOS gives people and AI agents a shared operating foundation. Each task carries its business context, its authorized scope and the evidence of what happened.
Customer records, operating knowledge and company goals inform the work. Source ownership, freshness and permissions determine what a person or agent can use.
Inside NelliaOS
Explore an interactive product walkthrough. Choose a conversation, guide an agent through review or turn a customer signal into a useful next action.
Prepare a response to the site request and assign the next operating step.
The agent reads the request and the relevant operating sources within the assigned account boundary.
The site request and current task owner
The handoff and exception procedure
Assigned account scope and review rule
An operating system needs to understand the organization it serves. NelliaOS connects the customer, the task, the relevant knowledge and the authority to act.
Work crosses applications. NelliaOS keeps its meaning and ownership intact as it moves.
Customer records, operating knowledge and company goals inform the work. Source ownership, freshness and permissions determine what a person or agent can use.
Explore in practiceTeam workspaces connect shared queues and purpose-built applications. A task links to its conversation, documents and decision history, with a responsible person and a next action.
Explore in practiceA multichannel inbox brings supported messaging accounts and email into the same operating context. Account identity, assignments and channel capabilities stay explicit in the conversation.
Explore in practiceThe same operating rules apply whether work starts with an employee, a business event or an AI agent.
Every identity has a scoped role. Agents prepare work and use approved tools within a delegated boundary. Sensitive actions pass through the required human approval.
Explore in practiceWelcome flows help each role reach its first useful task. Contextual next actions respond to current work, support pause and resume, and record completion separately from a click.
Explore in practiceAdoption signals inform retention tasks and relevant expansion opportunities. Journeys connect the customer record to approved outreach, offers and verified commercial outcomes.
Explore in practiceNellia packages repeatable operating methods into versioned capabilities with defined inputs, tool scope and acceptance evidence. Domain applications and integrations share the same identity, policy and release foundation.
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